I have seen some unbiased reviews on some of the work these guys have done and If I had to send a clock out for repair I would send it to these guys! The Clock Doc has been a family owned and run business for many years. Our main interest is clock...
This article will help if you have a Cuckoo clock and the pendulum does not swing.
A good resource on identifying andalso  provides stats on Westclox (Big and Baby Ben) and telechron.
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